Welcome to Pallion Family Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
To make a new patient transport booking or if you have any queries call ERS Medical on 0191 5972621
New Telephone System
The practice would like our patients to be aware that we are using a new telephone system and will have a different message when calling the Surgery.
The Data Protection Legislation is changing, for information about GDPR and the Data Protection Act 2018 click on link below.
GDPR - PATIENT NOTICE
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
The Best of Health Awards
The Partners and staff at Pallion Family Practice would like to thank our patients for the nominations that have been submitted to the Best of Health Awards 2017. This is the 5th year running our practice has been represented at these awards. We are very proud of the dedication and hard work that each and every member of the team shows towards improving the health of our Practice and we are so humbled that some of you have taken the time to nominate us again. Thank you
New Patient Self Check-in system
The Practice now has a new Automated self check-in system. If you have an appointment you can now arrive yourself using the self check-in system, just press arrive and follow the instructions. We hope this will reduce queues at reception and allow our reception team to deal with other patient queries.
If you are a carer please let the practice know. For information on help and services for carers please visit www.sunderlandcarerscentre.co.uk
A copy of the full report can be found at https://www.cqc.org.uk/location/1-543954572
(Site updated 23/04/2019)